product-related questions

you can check our size guide under the size inclusivity tab on our website or contact the aastey team if you need help.

we have all the activewear essentials - you could need. from leggings to sports bras to joggers and even hoodies. click here to explore the aastey world.

size inclusivity is one of our core values; we aim to achieve that in all spheres, and length is no different. so say no to those churidar-type looks and get the perfect length leggings by ordering the 7/8th leggings.

order and delivery

simply select your size, colour, and length if needed and add them to the cart. enter your details in the payment gateway, and once done, voilà, your order has been placed! once in your cart, type in a coupon code if you have one and proceed to checkout.

we dispatch orders 1-2 days after they have been placed. the delivery time can vary from 2 to 13 days, depending on your pin code.

yes, absolutely! we provide immediate email updates with the tracking order id so that it is easy for you to track your order. you can also navigate to the top right corner of the homepage and click on your profile button to see your order history and the status of your order. 

shipping costs? we don't know what that means. here at aastey, it's free shipping pan india.

If there is a pre-order option, your package will be shipped as shown on the dispatch date mentioned when placing your order. you will get an immediate update on your order status if there are logistical issues or shipment delays.

exchange and refund

did you think we wouldn't give you the exchange or return option? oh, please!

you have 15 days from the date of delivery to decide whether you want to request a refund or exchange.

we have a super easy exchange policy for sizes and colours in the same category. we can also exchange with other product categories and adjust the amount as per the order. we also offer hassle-free refunds directly to your source of payment.

there is no need to worry, all you have to do is put in your bank account details while requesting a refund, and your refund will be processed to that account within 5-7 working days once the product reaches the warehouse.

it's super easy. all you have to do is click on the exchanges and returns section on the footer of the homepage. it will take you to the page where we will ask you for your order number and email id.





once you submit an exchange or refund request, we will schedule a pick-up.

in case of a refund, you will get the refund once the order reaches the warehouse with the tags intact. you will receive your refund within 5-7 working days to the payment source.

in case of an exchange, once the product reaches the warehouse with the tags intact, there will be two ways of processes:

  • if the exchanged item is of a higher value, differences in amount will be charged to you.

  • if the exchange item is of a lower value, we will refund the amount difference after you pick up the original item.

cancellation related questions

we will hate to see you doing this, but yes, you can. connect or write to our team, and someone will help you with the cancellation. but, you can only cancel your order until it hasn’t been shipped.

of course. we will process the refund within 5-7 working days.

unfortunately, once the order is shipped, we cannot cancel it. however, you can always opt to return your order and ask for a refund.

payment-related questions

you would get an immediate order confirmation mail if your payment were successful. if you don’t, connect or write to our team, and someone will reach back to you as quickly as possible.

please contact our team at +91 8591661910 and find out if the payment was processed and for order confirmation. if not, someone will help you to place your order.  

if money is deducted from your account and the order is not placed, could you check with your bank for a failed refund?

yeeess! we have both cod and prepaid options available on all orders. also, there are no added costs on cod. can it be any better? we don’t think so :)

miscellaneous

to live aastey is to be. to live aastey is to find joy in the smallest of things. it is to enjoy every moment, even if it’s simple and mundane.

elements of nature inspire our size names because we believe that nature is ever-changing and evolving, just like our beautiful bodies. even the stormiest of nights and the brightest of days have different elements of grace and beauty. we come from nature; hence nature is our core inspiration and the driving force for us to be a sustainable brand.

all you have to do is create an account on our website, and yaayy…you are part of our unique aastey tribe. this will give you access to a tribe committed to moving without the pressure of achieving. 

it is not just the companionship of an enormous and exciting community but also access to incredible and exclusive discounts and deals you cannot miss.